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How to Schedule Passport Appointments at an Agency

Passport appointments are important events that help ensure travelers can speak with federal representatives at specific times. At the passport agency, these appointments are particularly important. There are 27 federal agency locations, and these facilities are generally located in large cities. Only certain individuals can apply for a passport at these locations. Usually, this has to do with how quickly applicants need their travel documents.

If you need to visit a US passport agency, scheduling an appointment is the first step you need to take. Once you make this arrangement, you are closer to ensuring that you can obtain your expedited travel documents quickly and efficiently.

Do I need an appointment to use a passport agency?

It is mandatory that applicants schedule a passport agency appointment if they want to apply at one of these locations. The US passport agency is a busy space, and travelers come here if they need travel documents quickly. To help ensure that applicants are served in a timely manner, they need to arrange appointments before they arrive.

If you do not schedule a passport appointment before you go to one of these facilities, you will be unable to speak with a federal worker. Furthermore, know that you are required to provide proof of your passport appointment confirmation when you arrive at the agency. This document shows the government representatives that you have reserved a time to speak with someone about your circumstances. If you do not bring your appointment confirmation with you, you may be unable to speak with an employee.

Can I schedule my passport agency appointment online?

Travelers have the option of scheduling their US passport appointment using the Department of State’s Online Passport Appointment System. This convenient method is available through the federal government’s website. In fact, this site allows travelers to:

  • Make a new appointment.
  • Confirm an existing appointment.
  • Reschedule an appointment that was previously requested.
  • Cancel an appointment that was already scheduled.
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Depending on a visitor’s preferences, he or she can either schedule the passport appointment by phone or online. The scheduling site is compatible with both devices.

How to Schedule Passport Appointments by Phone

You may also schedule your passport appointment by phone. This option is especially appealing if you do not have access to a secure internet connection or a computer. To complete this task, you must call the National Passport Information Center (NPIC). This line is available 24 hours a day, seven days a week. However, if you need to speak with customer service representatives, keep the following schedule in mind:

  • From Monday through Friday, NPIC representatives are available from 8:00 a.m. until 10:00 p.m., EST.
  • On Saturday, you can reach NPIC workers from 10:00 a.m. until 3:00 p.m., EST.
  • NPIC customer service representatives are unavailable on Sundays and do not work on federal holidays.