Boston Passport Agency

This page provides the contact information for the Boston passport agency in Massachusetts. If you need to apply for a passport, then call this location to schedule an appointment. The Boston Passport Agency can also assist you with any questions or issues you might have about your passport. We also provide additional information to help with the passport application process, including the required documents, application fees, instructions for when you arrive and other helpful information.


Passport Filing Services

If you are traveling internationally in less than 2 weeks or need to obtain a foreign visa within 4 weeks, you are eligible to schedule an appointment at this passport agency with proof of travel. Will call (pickup) service is offered for life or death emergencies and immediate travel.


Passport Appointment & Fees

Appointments are required at all passport agencies. There is no charge to make an appointment at a passport agency and customers should not pay anyone or any business making such a charge. You must pay the $60 expedite fee in addition to application fees to apply at this agency. Proof of travel is required when applying at this agency.

Will call service is offered for life or death emergencies and immediate travel abroad (leaving within 5 business days). The agency will advise you when the passport will be ready for pickup at will call based on your documented travel plans. For all other customers, passports will be issued within 8 business days of applying at the agency. During your appointment, the agency will advise how the passport will be sent to you.

  • Passport Agency Location

  • Boston Passport Agency
    10 Causeway Street Room 247
    Boston, MA 02222
  • Passport Agency Phone Number

  • The phone number to call the Boston passport agency is 877-487-2778 TTY: 888-874-7793.
  • Passport Agency Office Hours

  • Monday - Friday:
    8:30am to 4:30pm

Boston Passport Agency Driving Directions

Take Interstate 93S to Exit 26A/Leverett Circle/Cambridge. Follow the signs to North Station. Turn right at the end of the ramp. Access the building through to the front entrance at #10 Causeway Street.

The Boston Passport Agency is a federal passport acceptance facility that is located near the center of the city. This location is one of 27 that can accept expedited passport requests from U.S. citizens who have plans to leave the country within the month, but who do not yet have their travel documents. Generally, applicants need to visit one of these locations because unforeseen circumstances have caused them to need to go abroad.

At the US passport agency, you can submit an in-person request to receive your visa or passport more quickly than you could via standard processing times. However, these facilities are not open to all passport applicants. The following sections outline some of the differences between the passport office and agency to help you determine which facility can best meet your needs. Furthermore, the information below also outlines how you can make an appointment at this facility and where you can find the passport agency in Boston.

Is a passport agency the same as a US passport office?

The passport office is different from the passport agency. While both of these facilities have the capacity to accept individuals’ passport application requests, not everyone can submit their documents at the agency. Only travelers who will be leaving the country in fewer than three weeks can apply at a US passport agency. This differs from the office, where the majority of child and first-time adult applicants need to submit their requests.

Furthermore, applicants need to remember that they may find it easier to locate a passport office than they would an agency. This is due mostly to the locations of these establishments. Most cities and smaller communities have their own passport office because these stations are located in post offices and other government buildings. On the other hand, only certain states have their own passport agency locations.

Do I need an appointment to visit the Boston Passport Agency?

In order to visit the Boston Passport Agency or another similar facility, applicants need to be sure to schedule appointments beforehand. While not every passport office requires individuals to arrange an appointment beforehand, this is a requirement at all federal agencies. Once a requester schedules a time to meet with a passport official, he or she needs to be sure to bring the following documents to the meetings:

  • A completed copy of DS-11
  • Proof of citizenship
  • Government-issued photo identification
  • A colored passport photo
  • A money order or check to pay for associated fees
  • Locating the Boston Passport Agency

If you need to speak with a federal representative at the Boston Passport Agency, you must do so in person. This is only possible once you schedule an appointment. Furthermore, remember that this agency is only open throughout the work week and is closed on all federal holidays and weekends. If you meet the requirements to visit this passport application acceptance facility, you can find this agency inside the Thomas P. “Tip” O’Neill Federal Building at:

10 Causeway Street, Room 247
Boston, MA 02222